Do you speak German and want to help shape meaningful customer experiences?

Zinzino is a global pioneer in test-based, personalized nutrition within the wellness industry. We're on a mission to bring the world back into balance—by inspiring health and wealth for our customers, families, and friends.

As we continue our rapid growth, we're looking for a German-speaking Customer Support Representative to join our Support team and help us deliver outstanding service to our customers and partners in Germany, Switzerland, and Austria.

About the Role

At Zinzino, we believe in building personal, genuine relationships with our customers and partners. As a key member of our Support team, you will:

• Provide support via phone, email, chat, and forums to our German-speaking customers and partners.

• Occasionally assist with support for other European markets.

• Handle administrative tasks such as database updates and invoice case management.

• Manage registrations, deviations, and follow-up actions.

• Resolve complaints with professionalism and a solution-oriented mindset.

Where You Fit In

We’re looking for a proactive and service-minded individual to join our team at one of our office locations in either Gdańsk, Poland or Västra Frölunda (Gothenburg), Sweden. While full training on our systems and products will be provided, we’re seeking candidates with the following background:

What You’ll Need:

• Native-level fluency in German (written and spoken).

• EU citizenship (required).

• Fluency in English. Additional languages are a plus.

• Excellent communication skills with a problem-solving attitude.

• A positive, team-oriented mindset and the ability to handle challenges with a smile.

Preferred Qualifications:

• Previous experience in customer service or a similar customer-facing role.

• Familiarity with administrative and support-related tasks is a strong advantage.

Life at Zinzino

Working at Zinzino means joining a fast-growing wellness company with a global reach. You’ll be part of an international, dynamic, and supportive team that values growth, collaboration, and positive energy.

Additional Information

• Start Date: As soon as possible

• Location: Gdańsk, Poland or Västra Frölunda (Gothenburg), Sweden

• Schedule: Full-time, Monday to Friday, 08:00–17:00

• Visa: We are unable to sponsor work visas for this position

How to Apply

We review applications on an ongoing basis, so don’t wait—apply today and take the next step in your career with Zinzino.

Let’s inspire change in life—together.