Spanish speaking Customer Support Representative
Spanish speaking Customer Support Representative
Do you speak Spanish and want to play a role in creating powerful customer experiences?
Zinzino is the pioneer of test-based, personalized nutrition within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends.
Zinzino is growing rapidly, and we need to further strengthen our organization and are now seeking a Spanish speaking Customer Support Representative to our Support department.
We are currently looking for someone that is passionate about customer service and want to make a difference for our customers and partners. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude. Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health.
About the role
Zinzino stands for personal, familiar contacts between Partners and customers. Your task will include :
- Telephone, email and chat support to the company's Spanish partners and customers. When necessary, also help supporting other countries, mainly in Europe.
- Administrative tasks such as database management and invoice cases.
- Registration, deviation handling and follow-up work.
- Handling of complaints.
This is where you fit in!
We are looking for our next Customer Service superstar to join our team at the Head Office in Västra Frölunda - Gothenburg (Sweden). We offer you good training in all our products and different admin systems, however as prerequisites we ask from you:
Criteria:
- Native-level fluency in Spanish, speaking and writing.
- EU-citizenship is required
- Fluent in English in speech as well as written, other language knowledge is meritorious.
- Utilize strong communication skills to solve any problems that may arise
- A can-do attitude
- Always keep smiling!
Desired qualifications and experience:
- Preferably a few years of experience from Customer service or other service profession.
- Meritorious if you have previous experience from similar tasks in customer service function.
Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.
Additional information
- Fulltime position, start as soon as possible.
- Placement: Västra Frölunda
We will continuously invite suitable candidates to job interviews so don’t wait, send your application already today!
Let us get together and inspire change in life!
Apply
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The many perks of being our colleague
Here's a couple of reasons to why you should choose to work with us!
Health & Wealth
Zinzino offers great benefits which contributes to the good health of our employees. Work out in our own gym at lunch or take part in our health concept. You choose!
Teamwork
Our company culture is truly inclusive and helpful as we value teamwork, knowledge exchange with great commitment to succeed together.
Celebrations
Our events are a big part of the Zinzino culture. We always strive for recoginze great effort and result. During these fun and inspiring events, we celebrate our achievements together as a team.
High employee satisfaction
eNPS = 41
Zinzino has a strong employee engagement. Our employees are motivated and satisfied with our work environment, culture and overall experience!