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Italian speaking Support Representative

Location

Poland

Italian speaking Support Representative

Location

Poland

Apply by

2024-12-31

Zinzino is the pioneer of test-based, personalized nutrition and scientific skincare within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends. 

Zinzino is growing, and we need to further strengthen our organization and are now seeking a Italian speaking Support Representative to our Customer and Partner Support department.

We are currently looking for someone that is passionate about customer service and want to make a difference for our customers. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude. Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health. 

About the role

Zinzino stands for personal, familiar contacts between Partners and customer. Your task will include

  • Telephone, chat and email support to the company's Italian partners and customers. When necessary, also help supporting other European countries.
  • Administrative tasks such as database management and invoice cases.
  • Registration, deviation handling and follow-up work.
  • Find solutions to Partners and customers' questions and problems.

This is where you fit in!

We are looking for our next Customer Service superstar to join our team at the Head Quarter in the Office in Gdańsk (Poland). We offer you good training in all our products and different admin systems, however below qualifications we ask from you:

Criteria:

Native -level fluency in Italian, speaking and writing
Fluent in spoken and written English, other language knowledge is meritorious
EU-citizenship is required 
Utilize strong communication skills to solve any problems that may arise
A can-do attitude
Always keep smiling!

Desired qualifications and experience:
Proven records of at least one year of successful Customer Service and/or support.


Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.

Additional information

Fulltime position, start as soon as possible. 
On-site
Placement: Gdańsk (Poland)

We will continuously invite suitable candidates to job interviews so don’t wait, send your application already today!

Let us get together and inspire change in life!

 

Apply

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The many perks of being our colleague

Here's a couple of reasons to why you should choose to work with us!

Health & Wealth

Zinzino offers great benefits which contributes to the good health of our employees. Work out in our own gym at lunch or take part in our health concept. You choose!

Teamwork

Our company culture is truly inclusive and helpful as we value teamwork, knowledge exchange with great commitment to succeed together.

Celebrations

Our events are a big part of the Zinzino culture. We always strive for recoginze great effort and result. During these fun and inspiring events, we celebrate our achievements together as a team. 

High employee satisfaction

eNPS = 41

Zinzino has a strong employee   engagement. Our employees are motivated and satisfied with our work environment, culture and overall experience!