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Customer Support
Customer Support
Our Customer Support teams moves one step beyond basic customer service by giving outstanding services and engagement with our Partners and customers worldwide. Our teams are providing and delivering professional, helpful, high-quality assistance before, during, and after the customer’s requirements are met. We also provide consultations for better understanding of the benefits of our products as well as business module.
As we are a global company we support as many languages as 30 (!) and as a team member in our department, you are at the very heart of our international environment.
Job openings
Below you can find all our current job openings. If you find one that suits you, let us know by applying today!
Spanish-speaking Support Representative
Do you speak Spanish and want to help shape meaningful customer experiences?
Zinzino is a global pioneer in test-based, personalized nutrition within the wellness industry. We're on a mission to bring the world back into balance - by inspiring health and wealth for our customers, families, and friends.
As we continue our rapid growth, we're looking for a Spanish-speaking Support Representative to join our Support team and help us deliver outstanding service to our customers and partners in Spanish.
About the Role
At Zinzino, we believe in building personal, genuine relationships with our customers and partners. As a key member of our Support team, you will:
- Provide phone support in Spanish to our Spanish-speaking customers and partners.
- Handle customer inquiries via email across multiple European markets using the translation tools available in our support platform.
- Handle administrative tasks such as database updates and invoice case management.
- Manage registrations, deviations, and follow-up actions.
- Resolve customer issues in a professional, friendly, and solution-oriented manner.
Where You Fit In
We’re looking for a proactive and service-minded individual to join our team at one of our office location in Gdańsk, Poland. While full training on our systems and products will be provided, we’re seeking candidates with the following background:
What You’ll Need:
- Native-level fluency in Spanish (written and spoken).
- Fluent in English in speech as well as written, other language knowledge is meritorious.
- EU-citizenship is required
- Excellent communication skills with a problem-solving attitude.
- Attention to detail and the ability to manage several tasks simultaneously.
- A positive attitude and willingness to work in an international team.
Preferred Qualifications:
- Previous experience in customer service or a similar customer-facing role.
- Experience working with CRM or customer support systems.
Life at Zinzino
At Zinzino, you'll become part of a fast-growing international company where collaboration, development, and customer focus are at the heart of everything we do. You'll work alongside colleagues from different countries in a supportive and dynamic environment.
Additional Information
- Start Date: As soon as possible
- Location: Gdańsk, Poland
- Schedule: Full-time, Monday to Friday, 08:00–17:00
- Please note that we are unable to sponsor work visas for this position.
How to Apply
We review applications on an ongoing basis, so don’t wait to apply.
Join Zinzino and help us create outstanding customer experiences every day!
Let’s inspire change in life together.
The many perks of being our colleague
Here's a couple of reasons to why you should choose to work with us!
Health & Wealth
Zinzino offers great benefits which contributes to the good health of our employees. Work out in our own gym at lunch or take part in our health concept. You choose!
Teamwork
Our company culture is truly inclusive and helpful as we value teamwork, knowledge exchange with great commitment to succeed together.
Celebrations
Our events are a big part of the Zinzino culture. We always strive for recoginze great effort and result. During these fun and inspiring events, we celebrate our achievements together as a team.
High employee satisfaction
eNPS = 41
Zinzino has a strong employee engagement. Our employees are motivated and satisfied with our work environment, culture and overall experience!