Customer Support

Customer Support

Our Customer Support teams moves one step beyond basic customer service by giving outstanding services and engagement with our Partners and customers worldwide. Our teams are providing and delivering professional, helpful, high-quality assistance before, during, and after the customer’s requirements are met. We also provide consultations for better understanding of the benefits of our products as well as business module.

As we are a global company we support as many languages as 30 (!) and as a team member in our department, you are at the very heart of our international environment.

Job openings

Below you can find all our current job openings. If you find one that suits you, let us know by applying today!

Spanish speaking Support Representative

Zinzino is the pioneer of test-based, personalized nutrition and scientific skincare within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends. 

Zinzino is growing, and we need to further strengthen our organization and are now seeking a Spanish speaking Customer Support Representative to our Customer Support department.

We are currently looking for someone that is passionate about customer service and want to make a difference for our customers. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude.  Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health. 

About the role
Zinzino stands for personal, familiar contacts between Partners and customers. Your task will include to manage customer queries and claims. You will also be asked to handle customer data and order modifications and escalate matters across a number of communication channels.

  • Telephone, chat and email support to Partners and customers in Italy and Spain. When necessary, also help supporting other European countries.
  • Administrative tasks such as database management and invoice cases.
  • Registration, deviation handling and follow-up work.
  • Ensure customer satisfaction and provide professional customer and Partner Support.  

This is where you fit in!
To do well in this role, you need to be able to remain calm when customers are stressed and upset. You are able to maintain a positive, empathetic, and professional attitude toward customers at all times. 

We will provide you with excellent training in all our products and different admin systems, however below qualifications we ask from you:

Criteria:

  • Native/excellent Spanish
  • Fluent in spoken and written English
  • Utilize strong communication skills to solve any problems that may arise.
  • A can-do attitude

Other language skills is a great merit as we are a global company supporting more than 30 different languages.

Desired qualifications and experience
Experience of working with Customer Service and/or Support.


Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.

Additional information
Fulltime position, start as soon as possible. 
Placement: Västra Frölunda

We will continuously invite suitable candidates to job interviews, so don’t wait, send your application already today!

Let's get together and inspire change in life!

 

Apply by 2024-02-29
Västra Frölunda, Sweden

Italian AND Spanish speaking Customer Support Representative

Zinzino is the pioneer of test-based, personalized nutrition and scientific skincare within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends. 

Zinzino is growing, and we need to further strengthen our organization and are now seeking an Italian AND Spanish speaking Customer Support Representative to our Customer Support department.

We are currently looking for someone that is passionate about customer service and want to make a difference for our customers. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude.  Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health. 

About the role
Zinzino stands for personal, familiar contacts between Partners and customers. Your task will include to manage customer queries and claims. You will also be asked to handle customer data and order modifications and escalate matters across a number of communication channels.

  • Telephone, chat and email support to Partners and customers in Italy and Spain. When necessary, also help supporting other European countries.
  • Administrative tasks such as database management and invoice cases.
  • Registration, deviation handling and follow-up work.
  • Ensure customer satisfaction and provide professional customer and Partner Support.  

This is where you fit in!
To do well in this role, you need to be able to remain calm when customers are stressed and upset. You are able to maintain a positive, empathetic, and professional attitude toward customers at all times. 

We will provide you with excellent training in all our products and different admin systems, however below qualifications we ask from you:

Criteria:

  • Native/excellent Italian AND Spanish
  • Fluent in spoken and written English
  • Utilize strong communication skills to solve any problems that may arise.
  • A can-do attitude

Other language skills is a great merit as we are a global company supporting more than 30 different languages.

Desired qualifications and experience
Experience of working with Customer Service and/or Support.


Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.

Additional information
Fulltime position, start as soon as possible. 
Placement: Västra Frölunda

We will continuously invite suitable candidates to job interviews, so don’t wait, send your application already today!

Let's get together and inspire change in life!

 

Apply by 2024-02-29
Västra Frölunda, Sweden

Czech and/or Slovak speaking Customer Support Representative

Zinzino is the pioneer of test-based, personalized nutrition and scientific skincare within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends. 

Zinzino is growing, and we need to further strengthen our organization and are now seeking a Czech and/or Slovak speaking Customer Support Representative to our Customer Support department.

We are currently looking for someone that is passionate about customer service and want to make a difference for our customers. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude.  Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health. 

About the role
Zinzino stands for personal, familiar contacts between Partners and customers. Your task will include to manage customer queries and claims. You will also be asked to handle customer data and order modifications and escalate matters across a number of communication channels.

  • Telephone, chat and email support to Czech and Slovak Customers and Partners. When necessary, also help supporting other European countries.
  • Administrative tasks such as database management and invoice cases.
  • Registration, deviation handling and follow-up work.
  • Ensure customer satisfaction and provide professional Customer and Partner support.  

This is where you fit in!
To do well in this role you need to be able to remain calm when customers are stressed and upset. You are able to maintain a positive, empathetic, and professional attitude toward customers at all times. 

We will provide you with excellent training in all our products and different admin systems, however below qualifications we ask from you:

Criteria:

  • Native/excellent Czech and/or Slovak (You will speak/write with both)
  • Fluent in spoken and written English
  • Utilize strong communication skills to solve any problems that may arise.
  • A can-do attitude

Other language skills is a great merit as we are a global company supporting more than 30 different languages.

Desired qualifications and experience
Experience of working with Customer Service and/or support.

Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.

Additional information
Fulltime position, start as soon as possible. 
Placement: Västra Frölunda

We will continuously invite suitable candidates to job interviews so don’t wait, send your application already today!

Let's get together and inspire change in life!

Apply by 2024-02-29
Västra Frölunda, Sweden

The many perks of being our colleague

Here's a couple of reasons to why you should choose to work with us!

Health & Wealth

Zinzino offers great benefits which contributes to the good health of our employees. Work out in our own gym at lunch or take part in our health concept. You choose!

Teamwork

Our company culture is truly inclusive and helpful as we value teamwork, knowledge exchange with great commitment to succeed together.

Celebrations

Our events are a big part of the Zinzino culture. We always strive for recoginze great effort and result. During these fun and inspiring events, we celebrate our achievements together as a team.