Customer Support

Customer Support

Our Customer Support teams moves one step beyond basic customer service by giving outstanding services and engagement with our Partners and customers worldwide. Our teams are providing and delivering professional, helpful, high-quality assistance before, during, and after the customer’s requirements are met. We also provide consultations for better understanding of the benefits of our products as well as business module.

As we are a global company we support as many languages as 30 (!) and as a team member in our department, you are at the very heart of our international environment.

Job openings

Below you can find all our current job openings. If you find one that suits you, let us know by applying today!

French speaking Customer Support Representative

Do you speak French and want to play a role in creating powerful customer experiences? 

Zinzino is the pioneer of test-based, personalized nutrition within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends. 

Zinzino is growing rapidly, and we need to further strengthen our organization and are now seeking a French speaking Customer Support Representative to our Support department.

We are currently looking for someone that is passionate about customer service and want to make a difference for our customers and partners. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude. Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health. 

About the role

Zinzino stands for personal, familiar contacts between Partners and customers. Your task will include

  • Telephone and email support to the company's French partners and customers. When necessary, also help supporting other countries, mainly in Europe.
  • Administrative tasks such as database management and invoice cases.
  • Registration, deviation handling and follow-up work.
  • Handling of complaints.

This is where you fit in!

We are looking for our next Customer Service superstar to join our team at the Head Office in Västra Frölunda (Gothenburg) and in Gdańsk (Poland). We offer you good training in all our products and different admin systems, however as prerequisites we ask from you:

Criteria:

  • Native -level fluency in French, speaking and writing.
  • Fluent in English in speech as well as written, other language knowledge is meritorious.
  • Utilize strong communication skills to solve any problems that may arise
  • A can-do attitude
  • Always keep smiling!

Desired qualifications and experience:

  • Preferably a few years of experience from Customer service or other service profession. 
  • Meritorious if you have previous experience from similar tasks in customer service function.

Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.

Additional information

Fulltime position, start as soon as possible. 
Placement: Västra Frölunda (Gothenburg) and Gdańsk (Poland)

Please send your application no later than then 26th of August. However, interviews will take place on an ongoing basis and the position may be filled before the application deadline, so don’t wait, send your application already today!

Let us get together and inspire change in life!

Apply by 2024-08-26
Västra Frölunda, Sweden

Turkish speaking Support Representative

Do you speak Turkish and want to play a role in creating powerful customer experiences? 

Zinzino is the pioneer of test-based, personalized nutrition within the wellness industry on a mission to bring the world back in balance. We inspire health and wealth for our customers, family and friends. 

Zinzino is growing rapidly, and we need to further strengthen our organization and are now seeking a Turkish speaking Support Representative to our Support department.

We are currently looking for someone that is passionate about customer service and want to make a difference for our customers and partners. We want a person that will go above and beyond to assist our customers and partners with their enquiries whilst maintaining a positive attitude. Zinzino’s overarching vision is to inspire change in life. We want to disseminate this philosophy to as many people as we can, giving them high quality products to improve their health. 

About the role

Zinzino stands for personal, familiar contacts between Partners and customer. Your task will include

  • Telephone and email support to the company's Turkish partners and customers. When necessary, also help supporting other countries, mainly in Europe.
  • Administrative tasks such as database management and invoice cases.
  • Registration, deviation handling and follow-up work.
  • Handling of complaints.

This is where you fit in!

We are looking for our next Customer Service superstar to join our team at the Head Office in Västra Frölunda, Gothenburg or at our office in Gdańsk, Poland. We offer you good training in all our products and different admin systems, however as prerequisites we ask from you:

Criteria:

  • Native -level fluency in Turkish, speaking and writing.
  • Fluent in English in speech as well as written, other language knowledge is meritorious.
  • Utilize strong communication skills to solve any problems that may arise
  • A can-do attitude
  • Always keep smiling!

Desired qualifications and experience:

  • Preferably a few years of experience from Customer service or other service profession. 
  • Meritorious if you have previous experience from similar tasks in customer service function.

Workplace & culture
Working at Zinzino means being part of a fast-growing health and wellness company with a global footprint which gives a truly international environment. You will be part of a fun, skilled & highly motivated team that brings great experience together learning from what we do and continue to improve.

Additional information

Fulltime position, start as soon as possible. 
Placement: Västra Frölunda, Gothenburg or Gdańsk, Poland - Please note which offices you would like to apply to.

Please send your application no later than then 27th of August. However, interviews  will take place on an ongoing basis and the position may be filled before the application deadline so don’t wait, send your application already today!

Let us get together and inspire change in life!

Apply by 2024-08-27
Västra Frölunda, Sweden

The many perks of being our colleague

Here's a couple of reasons to why you should choose to work with us!

Health & Wealth

Zinzino offers great benefits which contributes to the good health of our employees. Work out in our own gym at lunch or take part in our health concept. You choose!

Teamwork

Our company culture is truly inclusive and helpful as we value teamwork, knowledge exchange with great commitment to succeed together.

Celebrations

Our events are a big part of the Zinzino culture. We always strive for recoginze great effort and result. During these fun and inspiring events, we celebrate our achievements together as a team. 

High employee satisfaction

eNPS = 41

Zinzino has a strong employee   engagement. Our employees are motivated and satisfied with our work environment, culture and overall experience!